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Dear Sir,

I have recently vacated rented premises at Tramway Street and was a tenant before at Tunbridge Street. All my dealings during this period have been with Guy from your office.

I believe it is appropriate to let you know that Guy was at all times reliable and helpful and gave me every assistance during my contact with him. In short, it was a pleasure to do business with him.

I believe he is a very valuable member of your team and wish him very well in his career.

B Barker

To Whom It May Concern;

I acquired the services of Guy Bezzina to manage my property in High Street, Mascot.

All my dealings were with Guy Bezzina. I cannot speak to highly of his service and management skills Guy provided. Payment was prompt and any issues were handled promptly. Lines of communication were excellent.

I had two tenants both recommended by Guy. On both occasions, the property was left in immaculate condition when vacated.

If I were to buy another property in the area, Guy Bezzina will manage it for me.

D Ferdinands

To Whom It May Concern:

We wish to say how pleased we were with the competent and pleasant way Mr Guy Bezzina conducted our business.

We would do business with him again.

J & C Murtagh

Dear Sir,

I am the proprietor of a property in Hillsdale for which Guy Bezzina has taken charge of the management.

I would like to express my absolute thanks and gratitude to Guy in getting my property finally tenanted after 6 months of vacancy and heartache.

Guy showed a very persistent and determined attitude towards our affairs. His business acumen is certainly very rare in the property management/real estate area.

I would not hesitate to recommend his services to that of my fellow colleagues and associates.

Again thank you and I look forward to a long and prosperous business relationship.

E Giddio

Dear Sir,

As per our telephone conversation, we write to comment on the level of service provided by your agency.

We wish to first of all convey our thanks regarding the high level of service provided by your agency. We fell comfortable in dealing with your agency and happy that we have chosen a reputable, client focused organisation.

We are pleased to speak of Guy Bezzina who manages our property. Guy is a very mature, calm, polite and friendly person who is thoroughly professional at all times. He is thorough in his work and his approach to our needs is always helpful. We feel comfortable in dealing with him at all times. Guy has always been willing to assist us with any request. He also gives his experience of a tenancy situation which provides us with feedback about a particular issue and assists us in reaching a solution.

The first issue in managing a property such as ours, is that there is constant communication and we have mentioned this to you before. The most difficult issue we find is to have no communication throughout each month and then to find when the statement arrives at the end of the month that x number of tenants is behind in their rent and no action has been taken. We are happy to say that we have no “surprises” at the end of each month with Guy’s thorough management.

Secondly, the issue of repairs and maintenance is also important. We are always advised of any repairs and this is fantastic. Guy never takes it upon himself to organise these without contacting us first. All repairs which Guy arranges have always been authorised by us.

Thirdly, we wish to comment on the tenancy applications. Again here we believe this is an extremely important issue. Guy Always contacts us prior to approving any tenancy application. Unfortunately due to the nature of the building many varied applications for tenancy are received. After speaking with Guy about the individual application we both come to an agreement about the merits of the application and if we feel it should proceed. The level of communication and advice given by Guy on this point is always high, knowledgeable, professional standard.

We sincerely appreciate the hard work and commitment, the professional attitude, enthusiasm and eagerness for the job, and we look forward to a continuing relationship with your agency and we wish your agency every success for the future.

P & A Tosti

Re: Sale of unit 208, 635 Gardener Road, Mascot

I am writing this letter to thank you for selling the above apartment.

In this rather difficult market, you have displayed professionalism and patience in promoting the sale of the apartment to many potential buyers.

I am pleased with the result that you have achieved and will recommend your services to my family and friends should an opportunity arise.

Please continue with your good work and best wishes to you.

Kind regards,

Benedict Tan MRICS, MSc

Laing+Simmons Beyond the Expected
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